Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Thirsk | GPhC Registration No. 9012511 | Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Thirsk collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Thirsk is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Thirsk and across the UK. We act as the data controller for any personal information you provide to us.

Data We Collect

To provide you with safe and effective pharmacy services, we may collect the following categories of personal data:

Identity data: Full name, date of birth, and gender
Contact data: Address, email address, and telephone number
Health data: Medical history, current medications, weight, BMI, and any other clinical information relevant to your treatment
Payment data: Billing information processed securely through our payment provider
Technical data: IP address, browser type, and website usage data collected through cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

How We Use Your Data

We collect and use your personal data for the following purposes:

To assess your suitability for weight loss treatments safely and appropriately
To dispense and arrange delivery of approved medications (typically within 1 working day of pharmacist approval)
To communicate with you regarding your order, treatment, or any clinical queries
To maintain accurate clinical and dispensing records as required by law
To comply with our legal and regulatory obligations as a GPhC-registered pharmacy
To improve our services and ensure patient safety

Our lawful basis for processing health data is the provision of healthcare and the management of healthcare systems. We will never use your data for unsolicited marketing without your explicit consent.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly
Analytical cookies: Help us monitor site performance and visitor behaviour in an anonymised format

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect how the website functions.

Sharing Your Data With Third Parties

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

Delivery partners: Your name and address are shared with trusted courier services solely to fulfil your order
Payment processors: Secure third-party providers handle payment transactions on our behalf
Regulatory bodies: Where required by law, we may disclose information to the GPhC, NHS, or other regulatory authorities
Clinical safety: In rare circumstances where patient safety is at risk, we may need to share relevant information with appropriate healthcare professionals

All third parties we work with are required to handle your data securely and in accordance with UK GDPR.

Data Retention

We retain patient records for a minimum of eight years in line with pharmacy and healthcare regulations. After this period, data is securely deleted or anonymised.

How We Protect Your Data

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored on secure, encrypted systems and access is restricted to authorised staff only.

Your Data Rights

Under UK GDPR, you have rights in relation to your personal data. These include the right to access the information we hold about you, the right to correct inaccurate data, the right to request erasure of your data where appropriate, and the right to object to or restrict certain types of processing. You may also request that we transfer your data to another provider in a portable format. To exercise any of these rights, please contact us using the details below and we will respond within 48 hours.

Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have concerns about how your information is handled, please contact us:

Pharmacy Weight Loss Thirsk
GPhC No. 9012511
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours.